Caregiver Coaching & Support

Do you often feel like…

It just shouldn’t be this hard!

No one understands what you are going through.

There has to be a better way to help my child!

We can help!

Parenting is tough, and it can be especially difficult when you have a child with additional needs. Our parent coaches and mentors have been on this journey for a long time and want to help you navigate the ups and downs of life with a special needs child. Together, we can make it less difficult by listening to you, discussing with compassion and empowering you with knowledge and tools to be successful in the next stage of your journey. You are not alone!

Common Topics We Cover

During a session we will talk about where your family is struggling. We will help you by sharing our experiences and create strategies that will help you with your goals. Whether you need a strategy for your everyday routine, finding supports in your community, or a specific issue – we are here for you. Our goal is to empower you and your child to be the best version of yourself. Each session you will have “homework” putting into practice some of the strategies we have discussed, that are customized for your situation.

Some of the topics that could be discussed include:

  • Understanding neurodiversity and what it looks like
  • How to navigate getting a diagnosis
  • Tips on how to make everyday tasks easier
  • Creating structure, effective schedules, and good transitions
  • Better understanding your child’s diagnosis
  • How to share this information with family and friends
  • Identifying dysregulation in your child
  • Increase your strategies to support your child
  • Strategies to improve your child’s executive functioning
  • Understanding emotional and sensory regulation
  • Helping your child transition between activities
  • How to empower your child to be independent

Session Options

We provide personalized 1:1 in-person or virtual sessions to meet your needs. Whether we talk regularly or as needed, you choose what works best for you.



Get familiar with the coaching experience and identify if it is a good fit for you.

Frequency: Once – initial call
Length: 30 minutes
Cost: Free



You will define goals for your family and we meet regularly to work towards achieving them.
Frequency: Routine Basis – your choosing
Length: 60 minutes
Cost: $90.00



Discuss your family’s specific struggle, in depth, and identify new tools to apply for a better outcome.

Frequency: As Needed
Length: 90 minutes
Cost: $125.00

Meet Our Coaches & Book a Session

Jen Puccini, Founder

Jen Puccini


With a Masters degree in Learning Sciences and 15 years in educational publishing, Jen approaches all situations with a desire to understand the root cause before defining the solution. This approach has been essential throughout her 12 years of navigating the intricacies of special needs diagnoses, services and supports. Jen is an engaged mother of two awesome, funny, and loving special needs children. Throughout the years, Jen has watched her kids struggle to integrate themselves into typical spaces and situations. She can relate to how exhausting and stressful it can be to help them navigate school, extra curricular activities, and other social situations.

LOCATION: Illinois – Chicagoland

Book a session with Jen:

Danielle Heaton, Online Resource Program Director

Danielle Heaton


As a mother of two energetic kiddos, one elementary age and one middle schooler, Danielle has over a decade of experience navigating the social and educational systems to support her special needs children.  She also has over 20 years of experience navigating medical diagnoses and treatments. Danielle is passionate about creating a strong community of parents and caregivers that are honest, supportive, and willing to learn from each other’s struggles.  She is ready to work alongside other parents as they move through educational, social and medical systems for their child.

LOCATION: New Hampshire – Seacoast

Book a session with Danielle:


Frequently Asked Questions (FAQ)

What Our Clients Are Saying