Meet Our Coaches

Jen Puccini, Co-Founder

Jen Puccini

Caregiver Coach and Parent Mentor

With a Masters degree in Learning Sciences and 15 years in educational publishing, Jen approaches all situations with a desire to understand the root cause before defining the solution. This approach has been essential throughout her 12 years of navigating the intricacies of special needs diagnoses, services and supports. Jen is an engaged mother of two awesome, funny, and loving special needs children. Throughout the years, Jen has watched her kids struggle to integrate themselves into typical spaces and situations. She can relate to how exhausting and stressful it can be to help them navigate school, extra curricular activities, and other social situations.

Danielle Heaton, Online Resource Program Director

Danielle Heaton

Parent Mentor

As a mother of two energetic elementary schoolers, Danielle has 9 years of experience navigating the social and educational systems to support her special needs children.  She also has over 20 years of experience navigating medical diagnoses and treatments. Danielle is passionate about creating a strong community of parents and caregivers that are honest, supportive, and willing to learn from each other’s struggles.  She is ready to work alongside other parents as they move through educational, social and medical systems for their child.