Effective 7/17/2020
Information Collection, Use, and Sharing
Twenty-One Senses INC. NFP is the sole owner of the information collected on this site. We may request and store certain types of personally identifying information about you when you use this Site. We may collect the following personally identifying information: your first and last name, email address, phone number, credit card and/or banking information. We do not collect personally identifying information about you unless it is voluntarily provided and needed for the delivery of services you wish to use. It is your choice whether to share personally identifying information with us but please keep in mind that in some instances such information will be required in order to participate in activities within our website. Please note that we do not consider any information that is not associated with your personally identifying information (anonymized or aggregated information) to be personally identifying information.
The information we learn from you, including personally identifiable information, helps us personalize and continually improve your experience and use of this website so that we can further serve your needs. By using this website, you are consenting to these uses. We will not sell, rent or share information with any third party outside of our organization.
Unless you ask us not to, we may contact you via email in the future to tell you about updates, specials, new products or services, or changes to this privacy policy. If you prefer to opt-out of email communications, follow the directions included in the email to unsubscribe.
Third-Party Analytic Services
We may use a third-party service, such as Google Analytics, to collect anonymous visitor data on our website. If we use a third-party service to collect such information from the website, the third-party service will not collect any personally identifying information from users of the website. We may use the third-party services to collect anonymous visitor information like browser types (i.e. Chrome, Safari, etc), the referring pages and websites. We may use the third-party service to collect this non-personally identifiable information for various purposes, including but not limited to: (i) providing anonymous statistical analysis of web page traffic patterns; (ii) administration of our services and servers; and (iii) improving our general services.
Interest-Based Online Advertising and Google Analytics
We use Google Analytics’ third-party audience data such as age, gender, and interests to better understand the behavior of our customers. We use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
You may opt-out of the automated collection of analytics data by using the Google Analytics browser add-on here: https://tools.google.com/dlpage/gaoptout/
Cookies and Other Technology Used to Collect Information
With the use of cookies and other technologies, we may receive and store certain types of information about you whenever you interact with this website.
Cookies are small text files that we transfer to your hardware, through your web browser or app, to (a) speed your navigation on the Service, (b) recognize you and your access privileges, (c) track your usage and preferences of the Site, (d) detect the existence of any cookies previously set by our server, and (e) identify certain information on how and when you accessed the website such as type of browser, operating system, domain names and IP addresses. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, cookies allow you to take full advantage of this website (disabling cookies may prevent proper functioning of certain parts of the website), and we recommend that you leave them turned on.
We may also use single pixels images, web beacons and other similar technology (collectively “Beacons”) to (a) track your usage of the website, (b) track response rates to certain activities and promotions within the website and in marketing campaigns, and (c) identify certain information on how and when you accessed the website such as type of browser, operating system, domain names and IP addresses.
Your Access to and Control Over Information
If you prefer to opt-out of email communications, follow the directions included in the email to unsubscribe. You may also opt out of any future communications from us via email to [email protected].
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way via a third party transaction processor. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the page URL.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (i.e. billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Surveys
Participation in our surveys is completely voluntary, and you may choose not to participate and therefore disclose this information. Information requested may include contact information (i.e. name and shipping address) and demographic information (i.e. zip code, age level). We will use your information to collect data for our market research about kids with sensory sensitivity. We will not share information with any third party outside of our organization.
If you feel that we are not abiding by this privacy policy, please contact us immediately by emailing [email protected].